Shipping Policy

Shipping options for blankets, comforters, duvet covers, pillows, quilt, robes, sheets, and towels depend on the destination entered at checkout. The checkout total is the authority for shipping charges and free-shipping eligibility; not every location or service is available. An accurate address, working email and correct telephone number help prevent delivery problems.

Normal handling is approximately 1–2 business days after the order has been accepted and payment successfully authorized. After dispatch, estimated delivery is 3–5 business days. These windows are estimates rather than promises, so interruptions or carrier delays may extend them.

Tracking information is sent when available and may not show a scan immediately. Contact us about a late, lost, damaged or marked-delivered shipment using the order number, checkout email and tracking code. For a missing delivered parcel, look around the delivery area and consult other recipients; for damage, retain the packaging and photograph both packaging and goods. We may need the carrier's findings before arranging a solution. Address changes must be requested quickly and are not assured once shipping starts.