FAQ

What products can I browse?

The assortment consists of blankets, comforters, duvet covers, pillows, quilt, robes, sheets, and towels. Product listings provide the details used to choose among available variations.

Which payment methods are active?

The enabled methods are credit and debit cards; the payment step confirms which can be used for the current order.

Do orders qualify for free delivery?

Only checkout can confirm free shipping or the charge that applies. Typical processing takes about 1–2 business days, while estimated delivery after dispatch takes 3–5 business days; actual arrival can vary.

Can unwanted goods be sent back?

Returns of non-defective and defective products are accepted, as are stock-dependent exchanges. A change of mind, personal preference or the wrong item ordered is covered when requested within 30 days following delivery. Items must be new, unused and in original condition, with original packaging, tags and accessories.

Is a return label supplied?

A free return label is supplied in the package; mail returns have no restocking fee. First provide the order number, email used at checkout and an explanation, then obtain authorization before dispatching the parcel. Exchanges remain subject to inventory.

What should I do about an item problem?

Report damaged, defective, incorrect, missing or materially misdescribed goods, with requested photos or video showing the product and packaging, for a return or exchange review.

When will the refund be processed?

We process approved refunds within 10 days after approval and use the original payment method.

How can I send a question?

The Contact Us page has a form; email and telephone contact details are also provided at the end of this page.

Are analytics or cookies involved?

Core functions use necessary cookies. Optional cookies, analytics and advertising-effect measurement may be used when enabled and allowed by applicable choices; see the Privacy Policy.

Where are all policies located?

Use the footer to reach Shipping Policy, Refund Policy, Payment Policy, Privacy Policy and Terms of Service, together with the other information pages.